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Fire & Water - Cleanup & Restoration

How SERVPRO Helps Insurance Adjusters and Agents

9/21/2021 (Permalink)

Insurance agent. SERVPRO professionals are a certificate team to make the job of insurance adjusters and agents easier.

Your job as an insurance adjuster or agent requires that you offer your customers great services while also keeping the claims costs within reasonable bounds. SERVPRO franchise professionals understand your priorities and have a thorough understanding of the inspection, cleaning, and restoration industry. This means that these professionals are uniquely qualified to make your job easier.

Competitive Advantages for Insurance Adjusters and Agents

You'll quickly recognize the advantages available to you when you work with franchise professionals in your part of Layton, UT. For example, franchise owners and cleaning and restoration experts work closely with each customer, offering reassurance, top-quality services, and consistent reports for all parties. The more that SERVPRO professionals deal with cleanup, restoration, and mitigation paperwork, the more you can focus on other priorities. There are many services you can expect from franchise professionals:

Compliance With Industry Standards

Becoming a vendor qualified to work closely with insurance providers and to maintain a reputation for quality work and professionalism requires adherence to important standards. Franchise professionals work to comply with all IICRC and ANSI standards. This results in:

  • Timely handling of claims
  • Commitment to best practices
  • Regular compliance verification
  • Vehicle and crew standards
  • Compliance with insurance requirements
  • Accurate documentation
  • Organized information exchanges

You can also expect emergency services to be complete within 24 hours, mitigation to be a top priority, and electronic files to be shared within hours of requests.

Elite Professional Training

One of the most effective ways to be sure customers receive top-quality service is through excellent training. Franchise professionals, from owners to technicians, receive training approved by and in line with the Institute of Inspection Cleaning and Restoration Certification for fire and water cleanup, restoration and remediation, and all other appropriate areas within the field. Continuing education is available to all franchise professionals as well as insurance clients.

Electronic Claims Information and Inventory

Perhaps one of the most time-consuming parts of your job is tracking down the pertinent information necessary to complete your claims. To help you with this part of your work, franchise professionals submit information electronically. This way you can quickly receive reports, documents, and even pictures, usually within hours. Some of the information provided through the claims inventory database includes:

  • First Notice of Loss
  • Thorough Estimates of Damage
  • Digital Photos of Affected Areas
  • Job Cost Data
  • Geographic Cost Comparisons

These files can be accessed online wherever you happen to be and can also be delivered as hard copies.

Immediate Emergency Response and Pretesting

It is well-known throughout the inspection, cleaning, and restoration industry that a rapid response limits damage, especially when it comes to secondary damage. Services such as tarping and boarding up to prevent exposure to rain and trespassers are a good way to minimize the need to replace property. Pretesting is another service that keeps replacement costs low.

Hard work and consistent results have established franchise professionals as some of the best in the industry. Whether you're an agent or an insurance adjuster, a cooperative relationship with SERVPRO franchise professionals is a great way to improve your completion of each insurance claim. Enlist highly qualified cleaning and restoration industry leaders in your quest to provide excellent service.

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